facebook 32 instagram  

CONTACT US

3918 Valley Ave. Ste A. Pleasanton CA 94566

Privacy Policy and Website Security

Creative Imaging is committed to maintaining your trust, values your privacy and recognizes the sensitivity of your personal information. We work toward protecting the privacy of our customers.

 

Basic Confidentiality Policy

Where personal information is required, it is our policy that this information – such as your name, postal or email address, or telephone number — is private and confidential. The personal information you provide to Creative Imaging is stored in a secure location, accessible only by appropriate staff, and is used for the purposes set forth in this policy, such as to assist customers with orders or questions.

 

Use of Information Collected Via the Sites

1. Personal information We use your personal information that is collected on the ordering sites primarily for the following purposes:

  • To deliver services, such as portrait orders. you request or purchase;
  • To alert you to special offers, updated information and other new services from Creative Imaging;
  • To process your order and, if necessary, to contact you regarding the status of your order;
  • To contact you regarding additional services and features;
  • To request your feedback about your experience with Creative Imaging;
  • To notify you about a material change to this Privacy Policy, if necessary.

 

 Release of Information to Third Parties

The customer personal information collected will not be released to third parties. Except as described in this Privacy Policy or at the time we request the information, we do not otherwise use, share or otherwise disclose your personal information to any third parties.

 

Third Party Websites

The Creative Imaging site may provide you with links to other websites, although we do not necessarily advise that you are linking to another website. In the event that you choose to access such websites, Creative Imaging is not responsible for any actions or policies of those sites. Further, please note that the third party's Privacy Policy and security practices may differ from Creative Imaging standards. Creative Imaging neither assumes responsibility for, nor does it control, endorse or guarantee any aspect of your use of the linked site. We recommend that you check the Privacy Policy of such a party before providing personal information to it.

 

Opt-Out

We communicate with our customers on a regular basis via email. For example, we may use your email address to confirm your request, to send you notice of payments, to send you information about changes to our products and services, and to send notices and other disclosures as required by law. Generally, customers cannot opt-out of these communications, but they will be primarily informational in nature rather than promotional.

However, we provide you the opportunity to exercise an opt-out choice if you do not want to receive other types of communications from us, such as messages or updates from us regarding new services and products offered. For emails, you may opt-out by clicking on the "unsubscribe" link within the text of an email. We will process your unsubscribe as soon as possible, but please be aware that in some circumstances you may receive a few more messages until the unsubscribe is processed. If you have elected to receive notices to your mobile device via text message, you may opt-out by replying “STOP” to such mobile message. You may receive a confirmatory text message in response to your “STOP” request and you hereby consent to receipt of such confirmation.

 

Changes in Our Privacy Policy

Creative Imaging reserves the right to make changes to our Privacy Policy at any time and for any reason without prior notice. Any changes to our Privacy Policy will be posted on this page so that you are always aware of our policies. We may also contact you by email with changes. Additionally, we will updated the “last updated” date below.

 

Website Security

No data transmissions over the Internet can be guaranteed to be 100 percent secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to APA is done at your own risk. However, APA uses website security measures consistent with current best practices to protect its website, email and mailing lists. These measures include technical, procedural, monitoring and tracking steps intended to safeguard data from misuse, unauthorized access or disclosure, loss, alteration or destruction.

Credit card information is transmitted using secure socket layer (SSL) encryption. Purchaser information is a high priority and we use our own protective measures, as well as the capabilities of our software and hardware vendors.

 

Contacting us

Please email any problems or questions to customer serviceThis email address is being protected from spambots. You need JavaScript enabled to view it.">. We take each report seriously and will investigate it thoroughly.

 

last updated Aug. 2014